Restaurants & Hospitality

Own your channel. Keep your margin.

Online ordering, loyalty programs, and operations tooling for restaurants and hospitality groups tired of paying 30% to marketplaces.

First-party ordering. Real margin. Repeat guests.

  • 20–35% Increase in online ordering
  • 0% Marketplace commission
  • 3x Repeat-guest lift with loyalty

What we build

What we build for restaurants

  • Direct-to-guest online ordering

    Branded ordering on your domain with Stripe/Square checkout, menu sync, and 0% marketplace commissions.

  • Loyalty + email/SMS programs

    Visit-based rewards, birthday offers, and win-back flows that turn one-time orders into repeat revenue.

  • Reservation + waitlist tooling

    Smart waitlists, SMS callbacks, and integrations with Toast, Square, and Resy where it makes sense — replacing them where it doesn't.

  • Local SEO + Google profile dominance

    Owner-managed Google Business listings, schema markup, menu structured data, and review pipelines that surface you above the marketplace listings.

Relevant services

Services that ship this work

Frequently asked

Questions restaurants operators ask us

  • How do you handle industry-specific regulations?
    We take compliance seriously: • Healthcare: HIPAA-compliant systems, BAAs, encrypted patient data handling • Legal: Attorney-client privilege protection, secure document management, bar association advertising guidelines • Finance: PCI-DSS compliance for payment processing, SOC 2 certified platforms • Real estate: MLS integration, fair housing compliance, data privacy standards Before starting any project, we research relevant regulations and build compliance checkpoints into our implementation process. We're not legal advisors, but we work closely with your compliance team to ensure adherence.
  • Can you integrate with industry-specific software?
    Yes, we have extensive integration experience with specialized platforms: • Healthcare: Epic, Cerner, Practice Fusion, Kareo, Athenahealth • Legal: Clio, MyCase, PracticePanther, CosmoLex • Real estate: MLS systems, Zillow, Realtor.com, dotloop • Home Services: ServiceTitan, Housecall Pro, Jobber • Retail/E-commerce: Shopify, WooCommerce, Square, Lightspeed • Professional Services: QuickBooks, Xero, HubSpot Most modern software offers APIs for integration. If direct integration isn't possible, we use middleware platforms like Zapier or custom solutions to connect your systems.
  • What results can businesses in my industry expect?
    While every business is unique, here are industry benchmarks from our past projects: • Home Services: 40-60% increase in qualified leads within 6 months • Professional Services: 30-50% reduction in administrative time through automation • Retail: 25-40% improvement in online conversion rates • Healthcare: 50-70% reduction in no-shows with automated reminders • Real Estate: 35-55% faster lead response times • Restaurants: 20-35% increase in online ordering Results depend on starting point, market conditions, competition, and implementation quality. We set realistic expectations during initial consultations based on your specific situation.
  • How do you approach local market competition?
    We start with competitive analysis to understand your local landscape: 1. Identify your top 5-10 local competitors 2. Analyze their digital presence (website, SEO, ads, social media) 3. Find gaps and opportunities where you can differentiate 4. Develop strategies that play to your strengths 5. Track competitive movements and adjust tactics We focus on sustainable competitive advantages rather than short-term tricks. This might mean owning specific service niches, dominating certain geographic areas, or building superior customer experiences that competitors can't easily copy.

Showing general industry guidance. Talk to us for restaurants-specific answers.

Ready to talk restaurants?

Tell us what's broken, what's slow, or what you're trying to build. We'll come back with a plan you can act on — or a recommendation that sends you somewhere else if we're not the right fit.

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