Glow360
Complete MedSpa Management Platform
Glow360 is a purpose-built MedSpa management platform combining clinical rigor with luxury client experience — TypeScript + React frontend, Python + Node.js backend, PostgreSQL and Redis, Twilio SMS reminders, and HIPAA-conscious data handling for multi-location practices.
// the problem
Challenge
Medical spas operate at the intersection of healthcare and hospitality, requiring systems that can handle both clinical documentation and premium client experience. Generic salon software lacks medical features, while healthcare systems lack the client experience focus medspas need.
// what we built
Solution
We developed a purpose-built platform that combines clinical rigor with luxury service expectations. The system tracks treatment histories, manages consent forms, handles appointment scheduling, and provides personalized communication tools. A Python backend handles complex business logic while a TypeScript frontend delivers a premium user experience.
// shipped
Key features
- Client profile with treatment history
- Appointment scheduling with reminders
- Digital consent and intake forms
- Treatment documentation and photos
- Automated follow-up communications
- Loyalty program management
- Revenue and booking analytics
// stack.json
Tech stack
The exact tools shipping this product in production.
- TypeScript
- React
- Python
- Node.js
- PostgreSQL
- Docker
- Redis
// system.diagram()
Architecture
Dual-portal architecture serving both staff and clients with HIPAA-compliant data handling
- frontend
- backend
- database
- cache
- external
// receipts
Results
- Enterprise-scale TypeScript codebase - our largest client platform
- Active development with continuous improvements
- Full client lifecycle management
- Treatment tracking and documentation
- Integrated scheduling and communication
// faq
Frequently asked questions
What problem does Glow360 solve for medical spas?
Generic salon software lacks medical documentation features, while clinical EHR systems lack the premium client experience medspas need. Glow360 combines clinical rigor (treatment history, consent forms, photos) with the luxury booking and communication flows spa clients expect.
What is the technology stack behind Glow360?
TypeScript and React for the staff dashboard and client portal, a Python backend for core business logic, Node.js for real-time features, PostgreSQL for records, Redis for sessions and caching, Twilio for SMS reminders, and Docker for deployment.
How does Glow360 handle appointments and reduce no-shows?
Scheduling is coupled with automated SMS reminder sequences sent through Twilio, plus a client-facing portal where patients confirm, reschedule, or cancel directly — reducing phone tag and missed appointments.
Is Glow360 HIPAA compliant?
The platform is built with HIPAA-conscious data handling: role-based access, encrypted storage, audit-friendly treatment documentation, and digital consent workflows. Final compliance posture depends on the operator environment and BAAs.
Can Glow360 support multiple locations?
Yes — the architecture is multi-location ready from day one, with per-location scheduling, staff rosters, and reporting rolled up into unified revenue and booking analytics.
// next()
Have a project like this?
We build production systems with the same engineering rigor you see here. Let's talk.